Privacy Policy

1. Contact point

For privacy and personal data matters, you can contact Store10 at my@store10.gr or by phone at +30 210 444 0989.

2. Data we collect

When you use our contact or interest forms, we may collect your name, email address, phone number, website, company and the message you choose to send us. For security and technical operation, basic technical information such as IP address, browser and submission time may also be recorded.

3. Purposes of processing

We use your information to reply to your request, provide information about Store10 services you asked for, and keep the forms secure. We do not sell your personal data to third parties.

4. Legal basis

Processing is based on your contact or quotation request, steps before a possible cooperation, and our legitimate interest in keeping the website secure and functional.

5. Recipients and third-party services

Form messages are sent through an email/SMTP service and delivered to our business mailbox. Hosting, technical support and basic website security services may also be used only where necessary.

6. Cookies and audience measurement

We store your cookie preferences in this browser under store10.consent.v1 for 180 days. This necessary local storage records your choice and its date. It is not used for advertising.

Only if you accept Analytics do we load Google Analytics 4 to measure visits and page usage. It may process pages visited, approximate location, browser and device information, and a pseudonymous cookie identifier. The _ga and _ga_* first-party cookies are configured to expire within 180 days. We do not send contact-form contents to Analytics, and we exclude customer portals, quotations and payment routes from this integration.

Analytics is based on your consent. Accepting or rejecting optional storage does not affect access to the website. Use Cookie preferences at the bottom left of any public page to change or withdraw consent at any time. Withdrawal disables Analytics and removes its accessible first-party cookies from this browser; it does not erase data already collected. You can contact us about your data using the details above.

We use basic Google Consent Mode v2: Google tags do not load before analytics consent. Advertising storage, ad user data, ad personalisation and Google signals remain disabled. We do not use advertising tags on this website.

Google processes analytics data on its infrastructure, which may involve processing outside the European Economic Area. Read Google’s Privacy Policy and Google’s information about EU data processing for details.

7. Retention

We keep contact information for as long as needed to respond to your request and manage possible cooperation. Information may be kept longer where required by law or to protect legal rights.

8. Your rights

You may request access, rectification, erasure, restriction of processing, portability or objection to processing, where applicable. You may also lodge a complaint with the competent data protection authority.

9. Security

We apply reasonable technical and organisational measures to protect information submitted through the forms, including captcha, spam checks and delivery through authenticated SMTP.

10. Changes to this policy

This policy may be updated when the website or our services change. The latest version will always be available on this page.